Seekway eSeeker APP FAQ

How to use Eseeker to connect a Bluetooth controller on a new device?

  • Power on the Bluetooth controller by connecting it to a power source.
  • On your mobile device, navigate to Settings > Bluetooth, and enable Bluetooth (no pairing is required at this stage).
  • Launch the Eseeker app.
  • In the app, go to the device list, locate the new Bluetooth controller, and select Add Device.
  • Follow the on-screen prompts to connect and control the device seamlessly.

What is the Bluetooth control range of Eseeker?

  • Under optimal conditions with no obstacles, Eseeker’s Bluetooth control range extends up to 10 meters.

How many Bluetooth controllers can Eseeker control simultaneously?

  • The number of Bluetooth controllers Eseeker can control simultaneously varies based on the mobile device's performance. Typically, iOS devices can manage up to 5 controllers, while Android and HarmonyOS devices can handle up to 4. 

What should I do if Eseeker fails to connect or add a device?

  • Please turn off the Bluetooth controller and then turn it back on.
  • Attempt to reconnect using the Eseeker app.
  • If the problem continues:
    • Restart your mobile device.
    • Try connecting the controller again.

What should I do if Eseeker cannot find the Bluetooth controller?

  • Ensure the Bluetooth controller is powered on and connected to a power source.
  • Verify that the controller is not already connected to another mobile device, as only one phone can connect to a Bluetooth controller at a time. If it is connected elsewhere, other devices will not detect it.
Leave a message
FirstName*
LastName*
Email*
Message*
Verification code*
Verification Code
WhatsApp/Mobile Number *
We use Cookie to improve your online experience. By continuing browsing this website, we assume you agree our use of Cookie.